Frequently Asked Questions
Everything you need to know about your Be Well by Kelly order.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our items are designed for a tailored, true-to-size fit.
What materials do you use in your clothing?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and eco-friendly dyes to ensure durability and comfort.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.